FAQ's
1. How long does shipping take?
We process orders within 1-2 business days. Shipping typically takes 5-7 business days, depending on your location. You’ll receive a tracking number once your order is shipped.
2. Do you ship internationally?
Currently, we offer shipping within [your country or regions]. Stay tuned as we plan to expand our services internationally in the future.
3. How can I track my order?
Once your order is shipped, we will email you a tracking number. You can use this number to track the status of your delivery directly on the shipping carrier's website.
4. What if my order is delayed or lost?
If your order is delayed or hasn’t arrived within the expected time frame, please contact us at caraffaire7@gmail.com. We’ll work with our shipping partners to locate your order and ensure it reaches you.
5. What is your return policy?
We want you to be fully satisfied with your purchase. If you need to return an item, please visit our Return Policy page for more details or contact our support team for assistance.
6. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at caraffaire7@gmail.com. If your order has not been processed or shipped, we will do our best to accommodate your request.
7. Do you offer product warranties?
Yes, many of our products come with manufacturer warranties. Please refer to the product description for specific warranty information, or reach out to us if you have questions about a particular product.
8. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods for your convenience.
9. Do you offer discounts or promotions?
Yes! Keep an eye on our website and subscribe to our newsletter to stay updated on our latest discounts, promotions, and exclusive offers.
10. How can I contact customer service?
For any questions or concerns, please reach out to us at caraffaire7@gmail.com. Our customer service team is here to assist you!